Frequently Asked Questions

1. Go to the Admissions FAQ web page and carefully review the information provided.
2. To complete an entrance application – follow the six (6) steps in the Admissions Registration Checklist.
3. After submitting an application and the application has been processed, the student will receive an email at the email address the student has provided.

1. The Admissions Office is responsible for:
   1. Processing all admissions documents, which includes but is not limited to, application forms, transcripts, Selective Service registration, immunization records, FERPA access forms, degree changes form, academic appeal letters, etc.
   2. For more detailed information about the Admissions Office, please visit the Admissions web page
   3. Go to the Class Schedule page and select the semester for all important dates, including a listing of the semester sessions. The last day to register for a course is the first day of class, except for session A (full semester classes). Normally, the last day to register for session A class is a week after the first day of class.
2. The Financial Aid Office processes students’ financial aid. Students should submit all their financial aid documents and/or financial appeal letters to the Financial Aid Office. For more information about the Financial Aid Office and how to apply, please visit the Financial Aid web page.
3. The Business Office is responsible for handling student payments, information regarding holds, student refunds, and student collection account information. For more information, visit the Business Office web page.

Academic Advising – The Academic Advising Center provides students with a wide range of services developed to ensure that the individual needs of the student are addressed in all aspects of the academic decision-making process.

Career Services – Students experience a positive atmosphere in which to explore career and employment options.

Disability Services – Disability Services coordinates campus-wide efforts to provide services and accommodations for students with disabilities.

You should have a printed schedule before getting a Student ID.

1. Student holds can be viewed by logging on to LoLA.
2. For Financial Aid Holds (Financial Aid Appeal or APlan), students contact the Financial Aid Office:
   1. Building F, Room 226
      318-678-6026
   2. Office Hours:
      8:00 a.m. – 5:30 p.m. – Monday
      8:00 a.m. – 4:30 p.m. – Tuesday – Thursday
      Closed on Friday
3. For Financial Holds, students contact the Business Office at 318-678-6012 and our staff will be glad to assist them in determining the nature of the hold.
4. For Advising Holds, students contact an Academic Advisor
   1. Building F, Room 250
      318-678-6489
   2. Office Hours:
      8:00 a.m. – 5:30 p.m. – Monday
      8:00 a.m. – 4:30 p.m. – Tuesday – Thursday
      8:00 a.m. – noon – Friday

You can either take the elevator or use the stairways that are located on each end of the hallway to get to the 3rd floor.

1. What is an Electronic Book Allowance?Financial Aid recipients who are due a credit balance for the semester (after tuition/fees/housing charges are deducted) will be allowed to participate in the Electronic Book Allowance process.
   1. Students should go to the bookstore to utilize the electronic book allowance process. Students will not need to go to the Financial Aid office to obtain a paper voucher.
   2. NOTICE: Students with Scholarships, Exemptions, or Waivers will not be able to utilize the electronic book allowance process. If a scholarship, waiver, or exemption will be providing your books, you must go to the Business Office to obtain a paper book voucher.
2. How do I find the book I need?
   1. Not all courses require the student to purchase books
   2. Students can either go to our bookstore, which is located on the first floor of Building F, or go to the bookstore web page to find the book needed for the course.
3. Students may purchase either new or used books (according to book availability) or, if available, the student may rent books.
4. Students should go to classes even if they do not have a book. Different instructors have different requirements about books. Most instructors don not require a book for the first class and will announce whether or not a book is required for the class.

1. Study six hours per week (two hours per hour in class) for an easy class, nine hours per week (three hours per hour in class) for an average class, and twelve hours per week (four hours per hour in class) for a difficult class.
2. Students enrolled in online classes should increase the number of hours per week to include the hours in which the student would attend in class.
3. Students enrolled in shorter sessions should also multiply the numbers of hours per week by two for 8-week classes (doing the same amount of work in one-half the time) and by four for 4-week classes (doing the same amount of work in one-fourth the time).

1. LOLA is short for Log on Louisiana
2. For instructions on how to login to LOLA, see the Student Login Information Guide.