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Online Help

for Faculty and Staff

Computer Services Work Order

• Service Desk(NOTE: Service Desk can only be reached via an on-campus computer)

Faculty/Staff Email

• Setting Up Your Email in Microsoft Outlook
• Setting "Safe Senders" in Microsoft Outlook

Faculty/Staff Desktop Computer Access

• Password Change Procedures for MS Windows
• How to change your terminal (SIS) password

Data Encryption of Sensitive Material

• Encryption Guidelines and Steps

Library

• Ask a Librarian
• FAQ
• Tutorials

Acrobat Reader

• Navigation Help

Blackboard

• Blackboard CONTROL PANEL
• Known Issue with IE7
• Hardware
• Podcasting on Blackboard
• Pasting Word into Blackboard
• MP3 Encoder Installation Instructions
• Recommended Computer Settings – Software
• Web Assistance – Including FAQ, Live Chat and Tutorials
• Dropped Connection Floater Page

Banner

• Banner Resources and Training

FAQs

• Blackboard
• Internal Audit Office
• Library
• Purchasing Department