Frequently Asked Questions

See Also: FAQs for Current Online Students

Future Online Students

What are the benefits of online courses?

Can I complete my degree online at BPCC?

How much time will this course require?

What computer skills do I need?

How are online courses taught? How will I interact with other students and my instructor(s)?

How will my course work be evaluated?

How much do online courses cost?

Is there an enrollment deadline?

How do I register for online courses?

What types of services are offered for online students?

How can I find out the computer programs I will need for my course?

Where can I get technical support for Blackboard?


What are the benefits of online courses?
Online learning allows us to bring educational opportunities to you. This type of learning is especially beneficial to students who live far away from campus, have busy work schedules, family demands, and other commitments. Online courses are also an excellent option for students who prefer to work independently at any time of day.

Can I complete my degree online at BPCC?
BPCC offers three associate degrees online in Computer Information Systems, General Studies (Business Administration Concentration), and Business Administration.

How much time will this course require?
Online courses require as much or more time than “traditional” courses. You should plan on spending about 10-12 hours a week per online course engaging in readings, completing assignments, taking tests, and participating in class discussions.

What computer skills do I need?
You should possess basic computer and internet skills. Basic computer skills include such things as where to find files on your computer, how to save files, using a word processor program, and how to send and receive e-mails with attachments. Basic internet skills include using a web browser, using search engines, and uploading & downloading files. Take this self assessment to see if you have the computer skills needed to be a successful online learner.

How are online courses taught? How will I interact with other students and my instructor(s)?
Students taking online courses will utilize BPCC’s Blackboard E-Learning Platform. Online courses are taught using a combination of instructional technologies which will vary for each course: PowerPoint presentations, video tutorials, and Blackboard’s discussion board, research using the Library or the Web, and learning activities on the Web. You'll communicate with your instructor and classmates using e-mail and discussion boards. Students are also encouraged to contact their instructor(s) by phone or by setting up a conference when needed.

How will my course work be evaluated?
Online course instructors use some of the following methods to evaluate your work: research papers, essays, projects, exams you take at home, and online participation in your course. Some instructors may require you to take exams on campus; you should check the Current Online Course Schedule for that information.

How much do online courses cost?
Online courses cost the same as traditional face-to-face courses (in a classroom). However, some online courses - as with some traditional courses - may have additional fees. Click here for a list of current tuition rates and fees.

Is there an enrollment deadline?
This information can be found in the Academic Calendar.

How do I register for online courses?

New BPCC Students:
Before you can register for any courses, including online courses, you must fulfill all Admissions Requirements. Your next step will be advising and registration during General Registration or Late Registration. After registering for your online course(s), you will need to complete a General Blackboard Orientation either on-site or online. Click here to complete online Blackboard Orientation now.

Returning BPCC Students:
Returning/currently enrolled BPCC students can register for courses via LOLA. Once you have registered for your online course(s), you will need to complete a General Blackboard Orientation either on-site or online. Click here to complete online Blackboard Orientation now.

What types of services are offered for online students?
Online students receive the same services as students attending classes on campus. These services include:

  • Access to BPCC’s Library and Technology Resource Center
  • Tutoring
    • The Learning Center
  • Financial Aid
  • Counseling
  • Job Placement
  • Campus Events

How can I find out the computer programs I will need for my course?
This information can be found in the printed (Academic Bulletin) and online course listings.

Where can I get technical support for Blackboard?

  • Call us at 318-678-6023 – Monday-Friday, 8:00 a.m. – 4:30 p.m. or 866-353-7357 (24/7)
  • Web AssistanceWill open new browser window or tab – Including FAQ, Live Chat and Tutorials
  • Email us at blackboard@bpcc.edu

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Current Online Students

How do I login to Blackboard?

When will my online course(s) be available?

What times of the day can I access Blackboard?

Where can I get technical support for Blackboard?

How can I find out the computer programs I will need for my course?

I don’t own a computer. Where can I get access to one?

How will my course work be evaluated?

Where will I find my final grade?

What are the computer requirements to use Blackboard?

How do I turn assignments in through Blackboard?


How do I login to Blackboard?

In order to login to Blackboard, you need to be a currently enrolled student at BPCC. Your username is your Campus-Wide ID and your password is your birthday in six-digit format. (View Step-by-Step Video)Flash file

When will my online course(s) be available?

Your online course(s) will be available on the first official start day of each semester. If you do not see your online course(s) by the first Monday of the semester, take the following actions:

  • Check LOLA to be sure you are registered in that course.
  • Contact your instructor. They may not have made the course available yet.

What times of the day can I access Blackboard?

Blackboard can be accessed 24 hours a day, 7 days a week during the current semester.

Where can I get technical support for Blackboard?

  • Call us at 318-678-6023 – Monday-Friday, 8:00 a.m. – 4:30 p.m. OR 866-353-7357 (24/7)
  • Web AssistanceWill open new browser window or tab– Including FAQ, Live Chat and Tutorials
  • Email us at blackboard@bpcc.edu

How can I find out the computer programs I will need for my course?

This information can be found in the current Academic Bulletin and online course listings.

I don’t own a computer. Where can I get access to one?

The Technology Resource Center (TRC) provides computer access. For more information and hours of operation, click here: www.bpcc.edu/bpcclibrary/trc.html

How will my course work be evaluated?

Online course instructors use some of the following methods to evaluate your work: research papers, essays, projects, exams you take at home, and online participation in your course. Some instructors may require you to take exams on campus; you should check the Current Online Course Schedule for that information.

Where will I find my final grade?

Your final grade for all courses will be posted on LOLA at the end of the semester.

What are the computer requirements to use Blackboard?

BPCC Blackboard user support has made information available so that you may be more successful with your Internet courses. Please visit Blackboard Recommended Computer Settings - Software.Will open new browser window or tab

How do I turn assignments in through Blackboard?

There are several ways to turn in assignments using Blackboard. It is important that you check with your instructor to determine his/her preferred method for receiving assignments. Once you have determined the method your instructor uses, click here to view our Blackboard How-To tutorial videos.

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