When a department receives merchandise delivered by BPCC’s Receiving or directly by a carrier, the packages should be inspected within 2 days for shipment damage and completeness to preserve any rights for a claim with the carrier or vendor.
If major external container damage is noticed at the time of delivery, then the container damage may have been caused by the carrier or by College personnel making the delivery. Central Receiving should be contacted immediately regarding any major container damage. For minor blemishes, dents and other imperfections in shipping containers which can occur, then it is recommended a check of the contents be made the same day and any irregularities reported to Central Receiving. Merchandise containers should not be opened haphazardly, discarded or destroyed to protect any claim to be made with the carrier or vendor.
If internal merchandise damage is noticed after the items are unpacked or uncrated, then Central Receiving should be contacted within one (1) working day regarding the concealed damage observed. Merchandise containers should not be discarded to protect any claim to be made with the carrier or vendor.
If merchandise is counted and reflects a discrepancy with an enclosed packing list or a difference exists with the College’s order form, contact Chad Johnston at ext. 6290 within two (2) working days to discuss reporting shortages or overages to the vendor.
Receiving and Delivery Reports should be completed with the purchase order number, a brief description and the quantity received.
Receiving and Delivery Reports should not be held for partially received orders if the items received are independent in use of other items received. Vendors may invoice for partially shipped orders and the College has a responsibility to remit payment for merchandise within thirty (30) days of receipt.