Financial Aid


Temporary Relocation of the Financial Aid Office

During the week of June 20-24, the Financial Aid office will move to room F203. The entire staff will be re-located to F203. We will still be in Building F on the 2nd floor, but in room F203 at the end of the hall.

Our phone calls will be forwarded to F203, but there is only one phone in the room, so wait times on the phone may be lengthy.

All staff members will have access to email during this week, so feel free to send us an email.

We do not anticipate any of our processes being delayed because of this re-location.

 

Summer 2016 Refunds

Refunds are scheduled to go to Higher One on Friday, June 3.

Please note: “Disbursement” does not mean “REFUND”. “Disbursement” means the financial aid awards have been applied to your student account. Disbursement is scheduled for June 2.

“Refund” means the credit balance owed to you will be sent to Higher One (BPCC’s debit card company). Refunds are scheduled for June 3 (after 4:00 p.m.)

If you have already received a debit card and have activated your card, your refund should be available to you on June 3, after 4:00 p.m.

 

Books – Electronic Process

Begins Thursday, May 19 for all sessions

Ends Wednesday, June 1 for sessions A and B

Financial Aid recipients who are due a credit balance for the summer semester (after tuition/fees/housing charges are deducted) will be allowed to participate in the electronic book voucher process.

Students will go to the bookstore to utilize the electronic book voucher process. Students will not need to go to the Financial Aid office to obtain a paper voucher.

No books may be purchased using the electronic process between June 1 and June 3 while we work on the Financial Aid Credit Balance refund process).

NOTE: The Financial Aid book process will not be available for sessions A, B after June 1.

Financial Aid Book Process for Session C (if you did not purchase your books in June):

Financial Aid recipients who are enrolled in session C and who are due a credit balance for the summer 2016 semester (after tuition/fees charges are deducted) will be allowed to purchase books using the electronic process beginning three days prior to the session begin date ONLY; June 16, 17, and 20. Books may not be purchased using this process after the class begins.

ONLINE STUDENTS – We will SHIP your books

Attention financial aid recipients, who are online students and do not live in the local area: We will be happy to ship your books to you, based on the same schedule indicated above. Please complete the SHIP MY BOOKS formWill open new browser window or tab and submit. You will need to enter your student ID number and your FERPA access number, your shipping address, and a good phone number when you complete the form, so have this information ready. We will ship all the books required for all the classes on your class schedule unless you indicate otherwise in the comment section.

 

New Policy for Satisfactory Academic Progress:

Beginning with the spring 2016 semester, the new Satisfactory Academic Progress policy will go into effect. This new SAP policy aligns with the BPCC Admissions academic policy. The notable change is in the GPA requirement. Effective spring 2016, the SAP GPA requirement will be 2.00 cumulative GPA (except for students who have an approved appeal who are required to earn a 2.25 GPA each semester).

 

Important:

The Financial Aid Office cannot drop your classes for you. If you want to drop a class(es), you MUST log into LOLA and drop the class yourself. If you are unable to drop your class(es) via LoLA, please contact the Admissions Office.

Important Payment Notice

What is the “purge” and how will it affect me?

If you have a balance due, and have not made one of the following payment arrangements, then you will be removed from all registered classes.

If you have registered for classes, and you no longer wish to attend, you must officially drop any class for which you are registered or you will incur charges.


Summer 2016

To avoid being removed from your classes for the summer semester, by Friday. May 20, 2016 you must:

  • pay in full, OR
  • have completed all financial aid paperwork by the established deadline, OR
  • set up a payment plan and make the first payment.

Please refer to your LOLA account regarding your student balance information.

You can pay your balance:

  • online through your LOLA account using the CASHnet service OR
  • in person at the BPCC Business Office, Building F, 6220 E. Texas St., Bossier City, LA.

Fall 2016

To avoid being removed from your classes for the fall semester, by Tuesday, August 9, 2016 (All Sessions) you must

  • pay in full, OR
  • have completed all financial aid paperwork by the established deadline, OR
  • set up a payment plan and make the first payment.

Please refer to your LOLA account regarding your student balance information.

You can pay your balance:

  • online through your LOLA account using the CASHnet service OR
  • in person at the BPCC Business Office, Building F, 6220 E. Texas St., Bossier City, LA.

After August 9, 2016, there are three more important dates to remember:

  • Students with a balance due on August 18, 2016 at 7:00 p.m. for all sessions will have their classes removed unless they have made one of the above mentioned payment arrangements. (Registration for Session A will end at 7:00 p.m. August 18, 2016).
  • Students with a balance due on August 25, 2016 for Session J, only will have their classes removed unless they have made one of the above mentioned payment arrangements.
  • Students with a balance due on October 5, 2016 for Session C only will have their classes removed unless they have made one of the above mentioned payment arrangements.

If you have any questions concerning payment, contact the Business Office at finance@bpcc.edu.

If you need assistance with financial aid, contact the Financial Aid Office at finaid@bpcc.edu.

Financial Aid Appeals Deadlines:

NOTE: APPEAL DEADLINES HAVE CHANGED

(Please note the semester deadline date posted on the Financial Aid Appeal Form).

The Financial Aid Appeal Committee will meet WEEKLY.

Appeals must be submitted by Tuesday each week. If you submit your appeal by Tuesday, you should have a decision by Friday* of the same week. If you submit your appeal on Wednesday, Thursday or Friday, you will have a decision by the following Friday.

*Due to the volume of appeals submitted during peak processing months, please allow two weeks for a decision during the months of August and January.

Official transcripts from ALL colleges/universities previously attended must be submitted to the Admissions Office and posted to the BPCC computer system BEFORE the student will be allowed to submit a financial aid appeal.

Official transcripts from ALL colleges/universities previously attended must be submitted to the Admissions Office and posted to the BPCC computer system BEFORE the student will be allowed to submit a financial aid appeal.

If you have been suspended (academically) from BPCC, you are not eligible to submit a financial aid appeal.

Important information regarding the Financial Aid appeal process may be obtained by reading the Financial AId Appeal Form.PDF File

FINANCIAL AID OFFICE WILL BE CLOSED* ON FRIDAYS:

Office Hours:
8:00 a.m. - 5:30 p.m. - Monday1
8:00 a.m. - 4:30 p.m. - Tuesday - Thursday
Friday - Closed to traffic to allow time for processing financial aid files (see exceptions below).2

1We will close at 4:30 p.m. on Mondays during periods of time when no classes are being held. If classes are not in session, we will close at 4:30 p.m. on Mondays.

2Financial Aid Office will be closed on Fridays with the following exceptions:

Financial Aid office will be open:

  • the Friday before general registration week (Fall and Spring semesters),
  • the Friday of general registration week (Fall/Spring/Summer), and
  • the two Fridays following general registration week (Fall and Spring semesters)

Please visit, call, or email our office during business hours Monday – Thursday.

In order to serve you better, the Financial Aid office has developed a list of the questions most frequently asked by our students. You will probably find the answer to your question here or you may access LOLA to view your Financial Aid summary which will also provide you with up-to-date information regarding your Financial Aid.

Degree Audit Notice:

Federal financial aid may NOT be awarded for courses that do not apply toward a student’s degree program. Each student is strongly encouraged to check with an advisor to ensure that the courses in which he/she is enrolled will apply towards the student’s degree program.


Submit your documents early!
Applying for Financial Aid is a lengthy process. The entire process could take up to three to four weeks after the student submits ALL documents required to complete his/her financial aid file. In order to have the student’s financial aid processed in time for registration/fee payment he/she must submit ALL requested documents according to the priority deadlines.

  • Provisionally admitted students are not eligible for federal financial aid. If a student’s Admissions file is incomplete, he/she is considered a provisional student.
  • All students must have a high school diploma or its equivalent in order to receive federal financial aid.
  • If a student is missing official college academic transcripts or if his/her financial aid file is incomplete, the student is NOT eligible for financial aid. It is the student’s responsibility to make payment arrangement on the day of registration.
  • If a student is determined ineligible for financial aid once all missing information is provided, he/she must make payment arrangement on the day of registration.

Awards may be reduced or cancelled without prior notification if a student is determined ineligible for financial aid funds that he/she has already received.

You will owe money if:

  • You do not begin attendance in ALL classes (your instructor notifies the Financial Aid Office of all students who never attend classes.)
  • You resign or stop attending ALL classes before completing more than 60% of the semester.

Students must begin attendance in ALL classes. Federal financial aid will be adjusted if a student does not begin attendance in ALL classes. If a student’s financial aid is disbursed to the student account and he/she never attends one or more classes, the student will be responsible for immediate REPAYMENT of a portion or perhaps the FULL amount of the financial aid.

Additionally, if a financial aid recipient begins attendance in class, but resigns or stops attending all classes before completing more than 60% of the semester, he/she will owe money to the aid program and BPCC.

Please NOTE: Your instructors will provide the financial aid office with your last date of attendance. We will adjust your financial aid awards according to the last date you attended class, not the day you withdraw.

60% Date for Session A* only:

Summer 2016: June 26, 2016 (you must ATTEND past this date)

Fall 2016: October 16, 2016 (you must ATTEND past this date)

Spring 2017: March 19, 2017 (you must ATTEND past this date)

Please NOTE: Your instructors will provide the financial aid office with your last date of attendance. We will adjust your financial aid awards according to the last date you attended class, not the day you withdraw.

*The 60% date for other sessions or combinations of multiple sessions are not posted. The Financial Aid office must calculate a unique 60% date based on the combination of sessions you are attending.

BPCC Teacher Institute:

A person who is a full-time Louisiana classroom teacher teaching on a temporary Louisiana teaching certificate in Louisiana in a public or private school, and who is working on permanent certification, may participate in the Teacher Institute. A teacher may take up to two 3-hour courses for $100 each ($200 maximum). Teachers must provide a copy of their T-Certificate and a letter from the school principal where they teach certifying that the course(s) they are taking at BPCC apply toward permanent certification. A new letter is required each semester! For more details, contact Lesa Taylor-Dupree, Vice Chancellor for Academic Affairs, at 318-678-6348. (The program does not include paraprofessionals or teacher aides.)