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Division of Economic and Workforce Development

Location and Contact Information:

Building D
318-678-6479 (Division Office)
318-678-6015 (Continuing Education)


Gayle Flowers
Vice Chancellor for Economic and Workforce Development

Lisa Wargo
Dean of Workforce and Continuing Education


Kathy DeWitt

Sean Downing
Business Development Representative

Rebecca Emerson
Administrative Assistant IV

Jasmine Horton

Deborah Woods
Administrative Assistant III


The vision of Economic and Workforce Development is a community energized and prepared for workforce and personal development, growth, and opportunity.


The mission of Economic and Workforce Development is to provide excellence and innovation in talent development to benefit individuals, employers, and citizens of our region by delivering customized, relevant education and training, offering high-stakes test services, and enhancing access to employability and opportunities for career advancement.

Economic and Workforce Development offers the following programs:

Find more information at the Economic and Workforce Development site.



Individuals may register:

  • Online
  • In Person - 6220 E Texas St, D-134, Bossier City, LA
  • Mail - 6220 E. Texas St, D-134, Bossier City, LA 71111 Phone - 318-678-6015
  • Fax - 318-678-6406


A ninety percent (90%) refund is granted if the request is made three days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.

Books and Supplies

Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.

Parking Permits

Special BPCC parking permits are given to those who register for a non-credit class.

Continuing Education Units

One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.


Instructors for non-credit classes are people in the community who are subject matter experts in the programs they teach. Instructors must complete an application, provide a résumé, copies of credentials, submit a course proposal and outline for each course.

Customized Workforce Training

Bossier Parish Community College provides businesses with customized workforce training. Options include:

  • Computer Software Applications: MS Word, Excel, PowerPoint, Outlook, Access, QuickBooks, Adobe Creative Suites, AutoCAD
  • Command Spanish: For businesses with Spanish speaking employees and clientele. Learner-friendly workshops are customizable for any industry and require no prior knowledge of Spanish.
  • Customer Service Excellence: Customizable for any industry, from frontline representatives to management
  • Human Resources Training for Small Businesses: Dos and don'ts of hiring and terminations, job descriptions, developing policy and procedure manuals, employee relations and retention, performance management, employment law basics
  • Leadership and Management: Leadership, Performance Management, Delegating, Teambuilding and Communication Skills using Personality and Behavior Profile Systems as a foundation, Influential and Situational Leadership, Functions of Management, Conflict and Stress Resolution
  • Lean: Lean is ideal for healthcare, finance, manufacturing, government, or any other type of service or product based industry. Lean concepts and tools include Value, Value Stream, Waste, Equipment Reliability, Continuous flow, Pull production, Continuous improvement, Involvement of people, 5-S, Value Stream Mapping, Quality at the Source, Workplace Organization, TPM, Visual Management, Set-up Reduction, One Piece Flow, Cellular Manufacturing, Standardized Work, Work Balancing, Point of Use Systems, Kanban and Kaizen.
  • Safety: OSHA 10/30 HAZWOPER (8, 24, 40), OSHA 10/30 Hour for General Industry and Construction, Fall Protection, Hazard Communication, Electrical Safety, Lock-Out/Tag-Out, PPE Compliance, Confined Space Awareness, Scaffold Safety, Hazardous Communication and Recognition, Hazardous Waste Awareness, Incident Investigation, Emergency Procedures, Trench Safety, Sit-Down and Extended Reach Forklift, Skid Steer Loader, Aerial Lift, Access to Medical Records , American Petroleum Industry Recommended Practice 2D, Crane Operations and Rigging, Medic First Aid, Beginner’s Well Control Practices, H2S Safety and Respiratory Protection, Intro to Upstream Oil and Gas Exploration and Production Operations, Intro to Field Processing of Oil and Gas, Water Survival Skills, Equipment and Techniques
  • Sales and Marketing: Sales and Marketing fundamentals and strategies, enhanced sales skills.

Incumbent Worker Training Program

Bossier Parish Community College Economic and Workforce Development Division offers grant writing and management services for Louisianas Incumbent Worker Training Program.

The Incumbent Worker Training Program (IWTP) provides qualifying employers with grant funding to train their workforce. The Incumbent Worker Training Program (IWTP), a partnership between the Louisiana Workforce Commission, business and industry and training providers, benefits business and industry by assisting in the skill development of existing employees and thereby increasing employee productivity and growth of the company.

Funding comes from the interest earned on overpayment of federal unemployment insurance and is returned to the employers who pay into the system.

Improvements through training result in:

  • Creation of new jobs,
  • Retention of jobs that otherwise may have been eliminated, and
  • Increase in wages for trained employees.

Who is eligible for IWTP Funds?

  • Any business who has operated in Louisiana AND contributed to the state’s Unemployment Insurance System for at least 3 years
  • Employers with at least 15 employees to be trained OR could join with other employees in a consortium for similar training
  • Employers who exhibit a long-range commitment to employee training

Find out more at www.laworks.netWill open new browser window or tabOR call BPCC Workforce Development and Continuing Education at 318-678-6105.

Find more information at the BPCC IWTP web site.

Continuing Education

Continuing Education offers non-credit courses that address the educational, recreational, and cultural needs of the community.

Non-credit courses include professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes with partners Ed2Go, The Income Tax School, Banker’s Academy, American Home Inspectors Training Institute and other online training providers.

Non-credit classes spring, fall and summer semesters:

  • Professional Development and Job Training
  • Computer Training
  • Personal Enrichment (Leisure/Recreational)
  • Youth

Find more information at the Continuing Education web site.

BPCC Testing Center

BPCC Location: Building D-203

Barksdale Air Force Base Location: Education Building Room 101

Phone: 318-678-6002


Lynn Brown

Eddy Presley
Testing Coordinator (Part-time)

Cheryl Wieser
Testing Coordinator

BPCCs Testing Center is a high-stakes testing center that provides services for the workforce, BPCC students, students attending other colleges, individuals earning their high school equivalency test (HiSET), and members of the military. Test services include HiSET (Louisianas High School Equivalency Test), industry-based certifications and licensure exams, information technology certifications, credit by examination, distance education exam proctoring, and delivery of national paper-based exams.

An appointment is required for all services. For many tests, registration is through BPCCs online registration. Go to the Testing Center web site and click link to BPCC Testing Center to schedule a test at BPCC. Appointments should be cancelled or rescheduled at least 24 hours in advance. For some tests, registration is completed at websites provided by testing companies such as Pearson VUE, Castle Worldwide or ServSafe. Find more information, email or call 318-678-6002. Be sure to follow all instructions in the Acknowledgements section of online registration system.

BPCC Barksdale Air Force Base National Test Center

BPCCs BAFB National Test Center delivers DANTES-funded CLEP and DSST exams to eligible members of the military, self-pay CLEP and DSST exams to military dependents and others with Base access, and delivery of CLEP and DSST exams to veterans and others eligible for reimbursement. Distance education exam proctoring is also available in the National Test Center. To register online for a CLEP or DSST exam, or to schedule a distance education proctoring exam appointment, go to the Testing Center web site and click link to BAFT Testing Center. Find more information email or call 318-678-6002. Be sure to follow all instructions in the Acknowledgements section of online registration system.

The National Test Center is also an authorized Pearson VUE Test Center. To register, go to the Pearson Military Communities web site.Will open new browser window or tab

High School Equivalency Test (HiSET)

HiSET is Louisianas high school equivalency test. It replaced the paper-based GED on January 1, 2014. Eleven states use the HiSET exam as a high school equivalency credential. BPCCs College Transition Program offers classes for those who are interested in attending classes to prepare for the HiSET. For more information about HiSET classes, call 678-6326.

There is a paper-based version of HiSET, and there is also a computer-based version of HiSET. For more information about Louisianas requirements to take the HiSET exam, or to schedule an exam, contact ETS HiSET.Will open new browser window or tabor call 1-855-694-4738 for assistance. Be sure to read all information provided to make sure you understand age requirements, identification requirements, and other procedures that must be followed.

BPCCs Testing Center delivers computer-based and paper-based HiSET exams. Our schedule is found at the ETS HiSET web site.Will open new browser window or tabFor more information about classes to prepare for HiSET, call 318-678-6325. For assistance registering for HiSET, call 855-694-4738. For general information about HiSET, call BPCCs Testing Center at 318-678-6002.

Workforce Testing

Through contracts with various testing companies, BPCC's Testing Center delivers many national industry-based certification and licensure exams. Appointments are generally made through the individual testing company. For more information, contact the BPCC Testing Center.

  • Castle Worldwide
  • Certification Partners
  • Certiport
  • CompTIA
  • EC Council
  • Louisiana State Licensing Board for Contractors
  • NOCTI Business Solutions
  • Manufacturing Skills Standards Council
  • Microsoft
  • Pearson VUE
  • North American Process Technology Alliance
  • ServSafe
  • Siemens
  • WorkKeys

Credit by Examination

Earning credit for the knowledge you've gained through work or military experience, independent study, or other sources is a fast and inexpensive way for many students to complete their college degree.

BPCC's Testing Center offers credit by examination exams to BPCC students, the general public, and members of the military who are eligible for DANTES-funded testing. BPCCs Testing Center offers many exams that are accepted at BPCC for college credit. Exams and test services include Internet and Computing Core (IC3), Microsoft Office Specialist, CompTIA, College-Level Examination Program (CLEP), DANTES Subject Standardized Test (DSST), Microsoft, Cisco, EC Council, Java, and Manufacturing Skills Standards Council. For complete information about credit by examination options, BPCC students should review the Prior Learning Assessment Matrix.

Proctoring Services

As a member of the Consortium of College Testing Centers (CCTC), BPCCs Testing Center provides services according to the standards set by the National College Testing Association. We monitor testers by manual observation and through multi-camera Audio/Visual recording. Let us know if you need the following:

  • Proctoring for distance education exam
  • Proctoring for professional licensure and certification exams for individuals or groups
  • Off-campus proctoring for groups

Appointments are necessary. Students are responsible for following all instructions given by their instructor and by the BPCCs Testing Center. A non-refundable proctor fee payable to BPCC is charged depending on the length of the proctored exam. The cost of a two-hour exam is $25. To ensure that BPCCs Testing Center can deliver your exam within your testing window, contact the Testing Center as soon as you know that you need to schedule a proctoring appointment and discuss your proctoring needs. To ensure that your exam has arrived, contact the Testing Center at least 24 hours before your scheduled appointment to confirm that your exam has arrived.

To register online go to the Testing Center web site.

National Paper-Based Exams

BPCCs Testing Center delivers national paper-based exams on fixed test dates that are scheduled throughout the year. The national paper-based exams delivered by BPCCs Testing Center include the Graduate Record Examination Subject Tests (Educational Testing Service) (,Will open new browser window or tabLaw School Admission Test (Law School Admission Council),Will open new browser window or taband Multistate Professional Responsibility Examination (administered by LSAC on behalf of National Conference of Bar Examiners) ( open new browser window or tab

To register for these exams, click on the link provided.

Certifications, License, And Exam Preparations

Certified Nurse Assistant

The CNA program prepares individuals to work with long-term care patients, such as those in nursing homes and those receiving home healthcare. The program provides approximately 164 hours of instruction, including medical terminology, healthcare safety, patient care lecture, patient care studies and clinicals.

Upon successful completion of the program, the student will receive a certificate of completion and be recognized as a Certified Nurse Assistant in the state of Louisiana. The student must complete all coursework with a grade of “C” and score at least 70% on the final exam to successfully complete the program. Textbooks are required.

Students completing the Certified Nursing Assistant (CNA) program at Bossier Parish Community College may take challenge exams for ALHT 109 and/or BLGY 110. If students successfully complete the challenge exams, they will not be required to enroll in ALHT 109 and/or BLGY 110 to earn the Technical Competency Area in ECG/Telemetry Technician.

Admission Requirements:

  • High school diploma, Louisiana High School Equivalency, or pass a proficiency exam
  • Required immunizations
  • Proof of health insurance
  • Physical examination
  • Application to the program

Certified Professional Coder (AAPC)

Students will review coding guidelines for ICD-10-CM, CPT and HCPCS, medical terminology, anatomy reimbursement issues and test taking tips. This is a fast-paced course designed to help the student pass the AAPC Certified Professional Coder (outpatient) certification exam. Prerequisites: Prior medical coding coursework OR at least 2 years medical coding experience. Course textbook is included in tuition, professional coding books, AAPC membership and exam fees are not included. Textbook and/or supplies required. Exam will be held at the completion of the course.

Food Safety Certification

The Louisiana Office of Public Health, Sanitarian Services, has approved BPCC as a provider for the Food Safety Certification course. The course covers safe food handling techniques, prevention of food borne illnesses, sanitary facilities and equipment, reducing liability, training and supervision of employees. Participants must pass a written exam before applying with the State for the Food Safety Certificate, which must be displayed in the food service establishment and renewed every five years.

NCCER (National Center for Construction Education and Research) Craft Training is offered at BPCC. NCCER is a nationally recognized, standardized craft skill training program that provides students with industry-recognized credentials and national portability of skills.

NCCER Carpentry: Level 1
Carpentry Fundamentals Level 1 Modules include Orientation to the Trade, Building Materials, Fasteners, and Adhesives, Hand and Power Tools, Introduction to Construction Drawings, Specifications, and Layout, Floor Systems, Wall Systems, Ceiling Joist and Roof Framing, Basic Stair Layout, and Introduction to Building Envelope Systems.

NCCER Carpentry: Level 2
Carpentry Level 2 Modules include Commercial Drawings, Roofing Applications, Thermal and Moisture Protection, Exterior Finishing, Cold-Formed Steel Framing, Drywall Installation, Drywall Finishing, Doors and Door Hardware, Suspended Ceilings, Window, Door, Floor and Ceiling Trim, Cabinet Installation and Cabinet Fabrication.

Notary Public Exam Preparation

This course, open to registered Louisiana voters, prepares one to take the state Notary Public examination.

OSHA 10 and 30 Hour Certification Construction and General Industry

Paralegal Certificate Program

The Paralegal Online Training Program will prepare you for success in this growing career field. You'll learn about the American legal system, how to conduct legal research and legal interviews, how to perform legal analyses, and more. Your training will prepare you to become a legal secretary or paralegal and to take the certification exam. All materials are included! This online career training program is offered in partnership between BPCC, Ed2Go/Gatlin Education and the National Association of Legal Assistants (NALA) Campus. Tuition includes free access to the seven preparatory exam courses offered at NALA Campus. Regardless of whether or not you’re eligible for certification or plan to take the exam, the NALA Campus preparatory courses are a value-added addition to your paralegal education. Register online.Will open new browser window or tab

Home Inspectors Pre-Licensing Education

I100% ONLINE distance learning offered by the American Home Inspectors Training Institute. Learn the fundamentals of inspecting structure, exteriors, roofing, electrical, plumbing, heating/cooling systems, insulation/ventilation systems, report writing, business development and marketing strategies. Learn to identify and properly document defects of a residential property within the standards of the industry, essential skills in working with realtors, mortgage brokers, attorneys and financial institutions which play a key role in real estate transactions, how to make better purchasing decisions or start a business as a licensed home inspector.

This course is approved by the Louisiana State Board of Home Inspectors (LSBHI) for the 90 hours of classroom education required to apply for a license. Over 90% of the students who have taken this course pass the licensing exam.

Real Estate Pre-Licensing Education

This 90-hour pre-licensing program is approved by the Louisiana Real Estate Commission (Cert. No. 0220) and is a prerequisite for the State License Examination. The requirements for a real estate salesperson license in Louisiana are: you must be at least 18 years of age, possess a high school diploma or Louisiana High School Equivalency, successfully complete 90-hours of approved education courses, pass the real estate salesperson licensing exam and be sponsored by a licensed Louisiana real estate broker and provide Errors and Omissions Insurance prior to license issuance.

Private Investigator License Prep

The 40-hour private investigation training is offered with approval from the Louisiana State Board of The 40-hour private investigation training is offered with approval from the Louisiana State Board of Private Investigator Examiners. The training prepares one to take the state private investigator exam, which BPCC offers through the State Board at the completion of training. One must complete the training, pass the exam, and be employed by a licensed agency to obtain a private investigator license.

Online Programs

  • Accounting and Income Tax in partnership with The Income Tax School
  • Bank Teller Training and Banking Compliance in partnership Banker’s Academy
  • OnCourse Learning
    • Insurance National and State pre-license certification and continuing education
    • Mortgage pre-license certification and continuing education
    • Home Inspection and Energy pre-license certification and continuing education
  • Ed2Go
    • Features:
      • More than 350 courses available
      • Instructor facilitated
      • Two lessons a week for six weeks via Internet (most courses)
      • Courses begin monthly
      • Tutorials and discussion groups
      • Certificate of completion
      • Certification prep programs
      • Ed-2-Go also includes entry-level career training programs in one-semester; self-paced formats with open enrollment. Fees, books and training materials are included.
    • Programs include:
      • Certificate Programs
      • Computers for Beginners and Software Applications
      • Personal Enrichment
      • Professional Development

Program for Successful Employment (PSE) I

Through the Program for Successful Employment (PSE), Bossier Parish Community College offers vocational training for people with cognitive disabilities and/or Autism ages 16 to 21. The program combines academic and job skills training on BPCCs campus and in regional businesses. The goal of PSE is paid employment for students in jobs focused on their interests and strengths.

Students receive soft skills as well as career specific training along with actual hands-on work experience through vocational externships in the community. Assistance both in the classroom and on the work site helps all students succeed.

This program is built through a third-party agreement with Louisiana Rehabilitation Services.

Find out more information by visiting the PSE web site or calling the PSE Director, Sabrina Langley, at 318-678-6334.


Cindy Heying

Bobbie Brown
Transition Specialist

Lacie Cross

Wardena Jenkins
Transition Coordinator

Karen Ward
Administrative Coordinator III

Margaret Wilkes

Program for Successful Employment (PSE) II

PSE II is a unique post-secondary Comprehensive Transition Program for students ages 18 and up with Intellectual Disabilities and/or Autism. This is a two-year program designed to provide students the opportunity to attend BPCC, participate in campus wide events, join student organizations, and build relationships with his/her peers. There are two pathways for the PSE II program. The Career Pathway and the Traditional Academic Pathway. This program combines academic and job skills training on BPCCs campus with externship opportunities in regional businesses. Our goal is to provide customized vocational training and/or assistance while working to earn a degree or certificate in a field of the students interests and strengths that will lead to gainful employment..

Find out more information by visiting the PSE web site or calling the PSE Director, Sabrina Langley, at 318-678-6334.

College Transition Programs