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LiveHelp!

Workforce Development and Continuing Education

Dean:

Lisa Wargo
Workforce Development and Continuing Education
Location: Building D
318-678-6371
lwargo@bpcc.edu

Staff:

Veronica Baker,
Administrative Assistant III

Sean Downing
Business Development Representative

Jasmine Horton
Registrar

Workforce Development and Continuing Education offers the following programs:

Policies

Registration

Individuals may register:

  • Online
  • In Person - 6220 E Texas St, D-134, Bossier City, LA
  • Mail - 6220 E. Texas St, D-134, Bossier City, LA 71111 Phone - 318-678-6015
  • Fax - 318-678-6406

Refunds

A ninety percent (90%) refund is granted if the request is made three days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.

Books and Supplies

Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.

Parking Permits

Special BPCC parking permits are given to those who register for a non-credit class.

Continuing Education Units

One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.

Instructors

Instructors for non-credit classes are people in the community who are subject matter experts in the programs they teach. Instructors must complete an application, provide a résumé, copies of credentials, submit a course proposal and outline for each course.

BPCC Testing Center

Director

Lynn Brown
Location: Building D
318-678-6073
lbrown@bpcc.edu

Staff:

Cheryl Wieser, Testing Coordinator

BPCC’s Testing Center is a high-stakes testing center that provides services for the workforce, BPCC CIT and CIS students, and students attending other colleges. Test services include industry-based certifications and licensure exams, credit by examination, distance education exam proctoring, and delivery of national paper-based exams.

BPCC’s Testing Center also provides test services in a National Test Center located at Barksdale Air Force Base. The National Test Center delivers DANTES-funded CLEP and DSST exams and is also a Pearson VUE Test Center.

An appointment is required for all services. Appointments should be cancelled or rescheduled at least 24 hours in advance. Online registration is available for most test services. Find more information at the Testing Center web site.

BPCC Barksdale Air Force Base National Test Center

BPCC’s BAFB National Test Center delivers DANTES-funded CLEP and DSST exams to eligible members of the military, self-pay CLEP and DSST exams to military dependents and others with Base access, and delivery of CLEP and DSST exams to veterans and others eligible for reimbursement. Distance education exam proctoring is also available in the National Test Center. To register online for a CLEP or DSST exam, or to schedule a distance education exam appointment, go to the Testing Center web site.

The National Test Center is also an authorized Pearson VUE Test Center.

Workforce Testing

Through contracts with various testing companies, BPCC's Testing Center delivers many national industry-based certification and licensure exams. Appointments are generally made through the individual testing company. For more information, contact the BPCC Testing Center.

  • Castle Worldwide
  • Certification Partners
  • Certiport
  • E. C. Council
  • (ISC)2
  • Louisiana State Licensing Board for Contractors
  • NOCTI Business Solutions
  • Pearson VUE Information Technology
  • Pearson VUE Regulatory
  • ServSafe
  • WorkKeys

Credit by Examination

Earning credit for the knowledge you've gained through work or military experience, independent study, or other sources is a fast way for many students to complete their college degree. BPCC's Testing Center offers CLEP and DSST exams to BPCC students and to the general public. All exams are not accepted by all colleges so please be sure to check with your college advisor to see which exams might be applied toward your college degree.

For complete information about credit by examination options, BPCC students should review the Prior Learning Assessment Matrix.

CLEP (College-Level Examination Program®)

  • Information about CLEP tests accepted at BPCC and policies related to CLEP testing are found elsewhere in the catalog.
  • To register online for a CLEP test, go to the Testing Center web site.
  • CLEP external link

DSST (Dantes Subject Standardized Test™)

  • Information about DSST tests accepted at BPCC and policies related to DSST testing are found elsewhere in the catalog.
  • To register online for a DSST test, go to the Testing Center web site.
  • DSST external link

MOS (Microsoft Office Specialist)

  • Information about Certiport MOS exams and equivalent BPCC courses is found elsewhere in the catalog.
  • To register online for an MOS exam, go to the Testing Center web site.
  • MOS external link

Proctoring Services

As a member of the Consortium of College Testing Centers (CCTC), the Testing Center provides services according to the standards set by the National College Testing Association. We monitor testers by manual observation and through multi-camera Audio/Visual recording. Let us know if you need the following:

  • Proctoring for distance education exam
  • Proctoring for professional licensure and certification exams for individuals or groups
  • Off-campus proctoring for groups

Appointments are necessary. Students are responsible for following all instructions given by their instructor and by the Testing Center. A non-refundable proctor fee payable to BPCC is charged depending on the length of the proctored exam. The cost of a two-hour exam is $25. To ensure that the Testing Center can deliver your exam within your testing window, contact the Testing Center as soon as you know that you need to schedule a proctoring appointment and discuss your proctoring needs. To ensure that your exam has arrived, contact the Testing Center at least 24 hours before your scheduled appointment to confirm that your exam has arrived.

To register online go to the Testing Center web site.

Technology, Engineering and Mathematics (CIT and CIS) Final Exams

  • Information about Industry-Based Certification Exams that are required or optional for courses offered by BPCC’s Division of Technology, Engineering, and Mathematics is found elsewhere in the catalog.
  • BPCC students receive information about certification exam procedures from their CIT or CIS instructor at the beginning of each session.
  • The TEM Division also provides a testing center for BPCC students. It is located in Building G. BPCC student referrals to the TEM Testing Center is made by BPCC instructors.

National Paper-Based Exams

BPCC’s Testing Center delivers national paper-based exams on fixed test dates that are scheduled throughout the year. The national paper-based exams delivered by the Testing Center include the Graduate Record Examination Subject Tests (Educational Testing Service) (www.ets.org/gre),Will open new browser window or tabLaw School Admission Exam (Law School Admission Council) www.lsac.org,Will open new browser window or tabMultistate Professional Responsibility Examination (administered by LSAC on behalf of National Conference of Bar Examiners ) (www.ncbex.org),Will open new browser window or taband Praxis I and Praxis II (Educational Testing Service) (www.ets.org/praxis).Will open new browser window or tab

To register for these exams, click on the link provided.

Continuing Education

The Continuing Education offers non-credit courses that address the educational, recreational, and cultural needs of the community.

Non-credit courses include professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes with partners Ed2Go, The Income Tax School, Banker’s Academy, American Home Inspectors Training Institute and other online training providers.

Non-credit classes spring, fall and summer semesters:

  • Professional Development and Job Training
  • Computer Training
  • Personal Enrichment
  • Certificate programs
  • Certifications, License, and Exam Preparations
  • Online Programs
  • Customized training

Find more information at the Continuing Education web site.

Non-Credit Classes

Professional Development and Job Training

  • Accounting and Income Tax Career Programs and CEUs
  • Bank Teller Training
  • Banking Compliance
  • Certified Nurse Assistant
  • Customer Service
  • Leadership and Management
  • Math Prep for College and Career
  • Marketing and Sales
  • Media and Film
  • Medical Coding
  • Notary Public Exam Preparation
  • Safety Training
  • Opening a Child Care Center
  • OSHA 10/30-Hour Card for Construction and General Industry
  • Private Investigator License Prep
  • Real Estate Pre-Licensing
  • Insurance Pre-Licensing and CE
  • Home Inspection and Energy Pre-Licensing and CE
  • Technical Education for Construction, Electrical, Engineering, Oil and Gas

Computer Training

  • AutoCAD
  • Basic Computer and Internet including Macintosh
  • Computer Software Applications: MS Office Suite (Access, Excel, Word, PowerPoint, Outlook), Adobe Creative Suites, Quickbooks
  • Information Technology Certifications
  • Video Editing
  • Online training also available.

Personal Enrichment

  • Art
  • CAMP CAVS – Summer Camps for Kids
  • Cooking
  • Crafts
  • Dance
  • Education and Personal Finance
  • Floral Design
  • Special Interest
  • Health, Fitness, Sports and Recreation
  • Travel
  • Languages
  • Music
  • Personal Finance
  • Photography
  • Sewing

Certificate Programs

Computer Literacy Certificate Program

To receive the Computer Literacy Certificate, you must fill out an application prior to beginning the program and complete the following:

  • Keyboarding
  • Beginning Computers
  • Intermediate Computers
  • MS Word, Beginning
  • MS Word, Intermediate
  • MS Excel or Access
  • Internet

Must pass a proficiency exam at the completion of each course.

Paralegal Certificate Program

Certifications, License, And Exam Preparations


Certified Nurse Assistant

The CNA program prepares individuals to work with long-term care patients, such as those in nursing homes and those receiving home healthcare. The program provides approximately 164 hours of instruction, including medical terminology, healthcare safety, patient care lecture, patient care studies and clinicals.

Upon successful completion of the program, the student will receive a certificate of completion and be recognized as a Certified Nurse Assistant in the state of Louisiana. The student must complete all coursework with a grade of “C” and score at least 70% on the final exam to successfully complete the program. Textbooks are required.

Admission Requirements:

  • High school diploma, Louisiana High School Equivalency, or pass a proficiency exam
  • Required immunizations
  • Proof of health insurance
  • Physical examination
  • Application to the program

Certified Professional Coder (AAPC)

Students will review coding guidelines for ICD-9, CPT and HCPCS, medical terminology, anatomy reimbursement issues and test taking tips. This is a fast-paced course designed to help the student pass the AAPC Certified Professional Coder (outpatient) certification exam. Prerequisites: Prior medical coding coursework OR at least 2 years medical coding experience. AAPC membership, course textbook and exam fees are included in tuition, professional coding books not included. Textbook and/or supplies required. Exam will be held at the completion of the course.

Food Safety Certification

The Louisiana Office of Public Health, Sanitarian Services, has approved BPCC as a provider for the Food Safety Certification course. The course covers safe food handling techniques, prevention of food borne illnesses, sanitary facilities and equipment, reducing liability, training and supervision of employees. Participants must pass a written exam before applying with the State for the Food Safety Certificate, which must be displayed in the food service establishment and renewed every five years.

Notary Public Exam Preparation

This course, open to registered Louisiana voters, prepares one to take the state Notary Public examination.

OSHA 10 and 30 Hour Certification Construction and General Industry

Home Inspectors Pre-Licensing Education

In just one week, American Home Inspectors Training Institute will teach the fundamentals of inspecting structure, exteriors, roofing, electrical, plumbing, heating/cooling systems, insulation/ventilation systems, report writing, business development and marketing strategies. Students will participate in hands-on home inspections and will learn to identify and properly document defects of a residential property within the standards of the industry, learn essential skills in working with realtors, mortgage brokers, attorneys and financial institutions which play a key role in real estate transactions, and be able to make better purchasing decisions or start their own business as a licensed home inspector.

This course is approved by the Louisiana State Board of Home Inspectors (LSBHI) for the 90 hours of classroom education required to apply for a license. Over 90% of the students who have taken this course pass the licensing exam.

Certified Safety and Health Official (CSHO) in partnership with the Texas A&M Engineering Extension Service (TEEX) OSHA Training Institute Southwest Education Center

NORM Surveyor Training in partnership with ARS International

Real Estate Pre-Licensing Education

This 90-hour pre-licensing program is approved by the Louisiana Real Estate Commission (Cert. No. 0220) and is a prerequisite for the State License Examination. The requirements for a real estate salesperson license in Louisiana are: you must be at least 18 years of age, possess a high school diploma or Louisiana High School Equivalency, successfully complete 90-hours of approved education courses, pass the real estate salesperson licensing exam and be sponsored by a licensed Louisiana real estate broker and provide Errors & Omissions Insurance prior to license issuance.

Private Investigator License Prep

The 40-hour private investigation training is offered with approval from the Louisiana State Board of Private Investigator Examiners. The training prepares one to take the state private investigator exam, which BPCC offers through the State Board at the completion of training. One must complete the training, pass the exam, and be employed by a licensed agency to obtain a private investigator license.

Computer Certifications: CompTIA Network+, A+, Security+, Linux+, Cisco ICND, Sun Microsystems SCJA Java, Microsoft Server, Project+ and more

Online Programs

  • Accounting and Income Tax in partnership with The Income Tax School
  • Bank Teller Training and Banking Compliance in partnership Banker’s Academy
  • Math Prep for College and Career
  • OnCourse Learning
    • Insurance National and State pre-license certification and continuing education
    • Mortgage pre-license certification and continuing education
    • Home Inspection and Energy pre-license certification and continuing education
  • Ed2Go
    • Features:
      • More than 350 courses available
      • Instructor facilitated
      • Two lessons a week for six weeks via Internet (most courses)
      • Courses begin monthly
      • Tutorials and discussion groups
      • Certificate of completion
      • Certification prep programs
      • Ed-2-Go also includes entry-level career training programs in one-semester; self-paced formats with open enrollment. Fees, books and training materials are included.
    • Programs include:
      • Certificate Programs
      • Computers for Beginners and Software Applications
      • Personal Enrichment
      • Professional Development

Customized Workforce Training

  • Bossier Parish Community College provides businesses with customized workforce training. Options include:
  • Computer Software Applications: MS Word, Excel, PowerPoint, Outlook, Access, QuickBooks, Adobe Creative Suites, AutoCAD
  • Command Spanish: For businesses with Spanish speaking employees and clientele. Learner-friendly workshops are customizable for any industry and require no prior knowledge of Spanish.
  • Customer Service Excellence: Customizable for any industry, from frontline representatives to management
  • Human Resources Training for Small Businesses: Dos and don'ts of hiring and terminations, job descriptions, developing policy and procedure manuals, employee relations and retention, performance management, employment law basics
  • Leadership and Management: Leadership, Performance Management, Delegating, Teambuilding and Communication Skills using Personality and Behavior Profile Systems as a foundation, Influential and Situational Leadership, Functions of Management, Conflict and Stress Resolution
  • Lean: Lean is ideal for healthcare, finance, manufacturing, government, or any other type of service or product based industry. Lean concepts and tools include Value, Value Stream, Waste, Equipment Reliability, Continuous flow, Pull production, Continuous improvement, Involvement of people, 5-S, Value Stream Mapping, Quality at the Source, Workplace Organization, TPM, Visual Management, Set-up Reduction, One Piece Flow, Cellular Manufacturing, Standardized Work, Work Balancing, Point of Use Systems, Kanban and Kaizen.
  • Safety: OSHA 10/30 HAZWOPER (8, 24, 40), OSHA 10/30 Hour for General Industry and Construction , Fall Protection , Hazard Communication , Electrical Safety , Lock-Out/Tag-Out , PPE Compliance , Confined Space Awareness , Scaffold Safety , Hazardous Communication & Recognition , Hazardous Waste Awareness , Incident Investigation , Emergency Procedures , Trench Safety , Sit-Down and Extended Reach Forklift , Skid Steer Loader , Aerial Lift , Access to Medical Records , American Petroleum Industry Recommended Practice 2D, Crane Operations and Rigging , Medic First Aid , Beginner’s Well Control Practices , H2S Safety and Respiratory Protection , Intro to Upstream Oil and Gas Exploration and Production Operations , Intro to Field Processing of Oil and Gas , Water Survival Skills, Equipment & Techniques
  • Sales and Marketing: Sales and Marketing fundamentals and strategies, enhanced sales skills

Incumbent Worker Training Program

Bossier Parish Community College Workforce Development and Continuing Education Department offers grant writing and management services for Louisiana’s Incumbent Worker Training Program.

The Incumbent Worker Training Program (IWTP) provides qualifying employers with grant funding to train their workforce. The Incumbent Worker Training Program (IWTP), a partnership between the Louisiana Workforce Commission, business and industry and training providers, benefits business and industry by assisting in the skill development of existing employees and thereby increasing employee productivity and growth of the company.

Funding comes from the interest earned on overpayment of federal unemployment insurance and is returned to the employers who pay into the system.

Improvements through training result in:

  • Creation of new jobs,
  • Retention of jobs that otherwise may have been eliminated, and
  • Increase in wages for trained employees.

Who is eligible for IWTP Funds?

  • Any business who has operated in Louisiana AND contributed to the state’s Unemployment Insurance System for at least 3 years
  • Employers with at least 15 employees to be trained OR could join with other employees in a consortium for similar training
  • Employers who exhibit a long-range commitment to employee training

Find out more at www.laworks.netWill open new browser window or tabOR call BPCC Workforce Development and Continuing Education at 318-678-6105.

Find more information at the BPCC IWTP web site.