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Business Affairs and Economic Development

Tom Williams
Vice Chancellor for Business Affairs
Location: Building A
318-678-6300

Business Affairs and Economic Development is the training arm of Bossier Parish Community College. The vision of Economic Development is to become the leader in workforce development and business improvement services as they relate to the citizens of Northwest Louisiana. Focusing on customer needs, Economic Development assists individuals and organizations in improving performance through assessment, training, mentoring, and job coaching.

Specific services offered include customized assessment and training for businesses, standardized and industry-based testing services, career training, and train-the-trainer services. Types of programs available are leadership and organizational development, continuous quality improvement, job analysis and employee profiling, customer service training, basic work skills, computer software training, foreign language training and assessment, as well as technical training. These services may be accessed onsite or online.

Workforce Development and Continuing Education

Lisa Wargo
Dean of Workforce Development and Continuing Education
Location: Building D
318-678-6371
lwargo@bpcc.edu

Workforce Development and Continuing Education offers the following programs:

Find more information at www.bpcc.edu/workforcedevelopment.

BPCC Testing Center

Lynn Brown
Director
Location: Building D Room 203
318-678-6002
lbrown@bpcc.edu

The Testing Center is a high-stakes testing center that provides industry-based testing services for the workforce, credit by examination and other academic testing services, and proctoring services. The Testing Center also provides testing services at Barksdale Air Force Base. An appointment is required for all services. Appointments should be cancelled or rescheduled at least 24 hours in advance to avoid a rescheduling fee..

Find more information at www.bpcc.edu/testingcenter.

Workforce Testing

Through contracts with various testing companies, BPCC's Testing Center is able to offer local proctoring for many national exams. Appointments are generally made through the individual testing company using the links below.

Credit by Examination

Earning credit for the knowledge you've gained through work experience, independent study, or other sources is a fast way for many students to complete their college degree. BPCC's Testing Center offers CLEP and DSST exams to BPCC students and to the general public. All exams are not accepted by all colleges so please be sure to check with your college advisor to see which exams might be applied toward your college degree.

For complete information about credit by examination options, BPCC students should review the Prior Learning Assessment Matrix. See also: Portfolio Assessment of College-Level Learning

  • CLEP (College-Level Examination Program®)
    • Information about CLEP tests accepted at BPCC and policies related to CLEP testing are found elsewhere in the catalog.
    • To register for a CLEP test, students should contact BPCC's Testing Center for more information.
    • CLEP external linkWill open new browser window or tab
  • DSST (Dantes Subject Standardized Test™)
    • Information about DSST tests accepted at BPCC and policies related to DSST testing are found elsewhere in the catalog.
    • To register for a DSST test, students should contact BPCC's Testing Center for more information.
    • DSST external linkWill open new browser window or tab
  • MOS (Microsoft Office Specialist)
    • Information about Certiport MOS exams and equivalent BPCC courses is found elsewhere in the catalog.
    • To register for an MOS exam, students should contact the Testing Centerr for more information.
    • MOS external linkWill open new browser window or tab
  • National Information Technology (IT) Certification Exams
    • Information about national IT certification exams utilized by the Division of Technology, Engineering, and Mathematics at BPCC is found elsewhere in the catalog.
    • BPCC students receive information about registering for IT certification exams from their CIT instructor at the beginning of each semester.
    • Others who wish to register for IT certification exams should call BPCC's Testing Center for more information. Registration and exam delivery for most IT certification exams is through Pearson VUE.

Proctoring Services

As a member of the Consortium of College Testing Centers (CCTC), the testing center provides services according to the standards set by the National College Testing Association. We monitor our testers by manual observation and through multi-camera Audio/Visual recording. Let us know if you need the following:

  • Proctoring for distance education exam
  • Proctoring for professional licensure and certification exams for individuals or groups
  • Off-campus proctoring for groups

Appointments are necessary. Students are responsible for following all instructions given by their instructor and by the Testing Center. A proctor fee payable to BPCC is charged depending on the length of the proctored exam. The cost of a two-hour exam is $25 payable by credit card. Please call 318-678-6002 for more information.

Continuing Education

Lisa Wargo
Dean of Workforce Development and Continuing Education
Location: Building D
318-678-6371
lwargo@bpcc.edu

The Continuing Education Division offers non-credit courses that address the educational, recreational, and cultural needs of the community.

Non-credit courses include professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes with partners Ed2Go, The Income Tax School, Banker’s Academy, American Home Inspectors Training Institute and other online training providers.

Find more information at www.bpcc.edu/continuingeducation.

Non-Credit Classes

Professional Development and Job Training

  • Accounting and Income Tax Career Programs and CEUs
  • Bank Teller Training
  • Banking Compliance
  • Certified Nurse Assistant
  • Customer Service
  • Home Energy Audit
  • Leadership and Management
  • Math Prep for College and Career
  • Marketing and Sales
  • Media and Film
  • Medical Coding
  • Mortgage Loan Originator Certification
  • Notary Public Exam Preparation
  • Safety Training
  • Opening a Child Care Center
  • OSHA 10/30-Hour Card for Construction and General Industry
  • Private Investigator License Prep
  • Real Estate License Prep
  • Technical Education for Construction, Electrical, Engineering, Oil and Gas

Computer Training

  • AutoCAD 3
  • Basic Computer and Internet including Macintosh
  • Computer Software Applications: MS Office Suite (Access, Excel, Word, PowerPoint, Outlook), Adobe Creative Suites, Quickbooks
  • Information Technology Certifications
  • Video Editing
  • Online training also available.

Personal Enrichment

  • Art
  • CAMP CAVS – Summer Camps for Kids
  • Cooking
  • Crafts
  • Dance
  • Education
  • Floral Design
  • General Interest
  • Health and Fitness
  • Home and Garden
  • Languages
  • Music
  • Personal Finance
  • Photography
  • Prenatal/Postnatal Education Series
  • Sewing
  • Sports and Recreation

Certificate Programs

Computer Literacy Certificate Program

To receive the Computer Literacy Certificate, you must fill out an application prior to beginning the program and complete the following:

  • Keyboarding
  • Beginning Computers
  • Intermediate Computers
  • MS Word, Beginning
  • MS Word, Intermediate
  • MS Excel or Access
  • Internet

Must pass a proficiency exam at the completion of each course.

Paralegal Certificate Program
Online program available through Ed2Go.

Certifications, License, and Exam Preparations

Certified Nurse Assistant
The CNA program prepares individuals to work with long-term care patients, such as those in nursing homes and those receiving home healthcare. The program provides approximately 164 hours of instruction, including medical terminology, healthcare safety, patient care lecture, patient care studies and clinicals.

Upon successful completion of the program, the student will receive a certificate of completion and be recognized as a Certified Nurse Assistant in the state of Louisiana. The student must complete all coursework with a grade of “C” and score at least 70% on the final exam to successfully complete the program. Textbooks are required.

Admission Requirements:

  • High school diploma, GED, or pass a proficiency exam
  • Required immunizations
  • Proof of health insurance
  • Physical examination
  • Application to the program

Certified Professional Coder (AAPC)
Students will review coding guidelines for ICD-9, CPT and HCPCS, medical terminology, anatomy reimbursement issues and test taking tips. This is a fast-paced course designed to help the student pass the AAPC Certified Professional Coder (outpatient) certification exam. Prerequisites: Prior medical coding coursework OR at least 2 years medical coding experience. AAPC membership, course textbook and exam fees are included in tuition, professional coding books not included. Textbook and/or supplies required. Exam will be held at the completion of the course.

Food Safety Certification
The Louisiana Office of Public Health, Sanitarian Services, has approved BPCC as a provider for the Food Safety Certification course. The course covers safe food handling techniques, prevention of food borne illnesses, sanitary facilities and equipment, reducing liability, training and supervision of employees. Participants must pass a written exam before applying with the State for the Food Safety Certificate, which must be displayed in the food service establishment and renewed every five years.

Mortgage Loan Originator Certification
Online program designed to review topics specifically outlined in the National Mortgage Loan Originator Test Content Outline. This course meets the federal mortgage training requirements found in the S.A.F.E. Mortgage Licensing Act of 2008 and helps to prepare students for the National Mortgage Loan Originator Test. The objective of this course is to prepare you for a career as a mortgage loan originator. Topics discussed in this training include: *Mortgage Loan Original Technical Training *Complying in a Federally Regulated Environment *Ethical Standards in Mortgage Lending *Mortgage Fraud *Predatory Lending *Operational Responsibility of a Mortgage Professional *FHA & VA Lending *Secondary Market *Current Events Impacting the Industry *Building a Mortgage Business.

Notary Public Exam Preparation
This course, open to registered Louisiana voters, prepares one to take the state Notary Public examination.

OSHA 10 and 30 Hour Certification
Construction and General Industry.

Private Investigator License Prep
The 40-hour private investigation training is offered with approval from the Louisiana State Board of Private Investigator Examiners. The training prepares one to take the state private investigator exam, which BPCC offers through the State Board at the completion of training. One must complete the training, pass the exam, and be employed by a licensed agency to obtain a private investigator license.

Real Estate License Prep
This 90-hour pre-licensing program is approved by the Louisiana Real Estate Commission (Cert. No. 0220) and is a prerequisite for the State License Examination. The requirements for a real estate salesperson license in Louisiana are: you must be at least 18 years of age, possess a high school diploma or GED, successfully complete 90-hours of approved education courses, pass the real estate salesperson licensing exam and be sponsored by a licensed Louisiana real estate broker and provide Errors & Omissions Insurance prior to license issuance.

ACT Prep
ACT prep courses covering all sections of the ACT including English, Math, Reading, Science, optional writing section, and test-taking strategies.

Online Programs

  • Accounting and Income Tax through The Income Tax School
  • Bank Teller Training and Banking Compliance through Banker’s Academy
  • Home Energy Audit through American Home Inspectors Training Institute
  • Math Prep for College and Career
  • Mortgage Loan Originator Certification
  • Ed2Go
    • Features:
      • More than 350 courses available
      • Instructor facilitated
      • Two lessons a week for six weeks via Internet (most courses)
      • Courses begin monthly
      • Tutorials and discussion groups
      • Certificate of completion
      • Certification prep programs
  • Ed-2-Go also includes entry-level career training programs in one-semester; self-paced formats with open enrollment. Fees, books and training materials are included.
  • Programs include:
    • Certificate Programs
    • Computers for Beginners and Software Applications
    • Personal Enrichment
    • Professional Development

Customized Workforce Training

Bossier Parish Community College provides businesses with customized workforce training. Options indlude:

Computer Software Applications: MS Word, Excel, PowerPoint, Outlook, Access, QuickBooks, Adobe Creative Suites

Command Spanish: For businesses with Spanish speaking employees and clientele. Learner-friendly workshops are customizable for any industry and require no prior knowledge of Spanish.

Customer Service Excellence: Customizable for any industry, from frontline representatives to management

Healthcare: CPR, First Aid (Adult and Pediatric), PALS, ACLS

Human Resources Training for Small Businesses: Dos and don'ts of hiring and terminations, job descriptions, developing policy and procedure manuals, employee relations and retention, performance management, employment law basics

Leadership and Management: Influential and Situational Leadership, Functions of Management, Supervisory Skills, Coaching and Motivating, Teambuilding, Communication, Performance Management, Union and Management Relations

Lean: Lean is ideal for healthcare, finance, manufacturing, government, or any other type of service or product based industry. Lean concepts and tools include Value, Value Stream, Waste, Equipment Reliability, Continuous flow, Pull production, Continuous improvement, Involvement of people, 5-S, Value Stream Mapping, Quality at the Source, Workplace Organization, TPM, Visual Management, Set-up Reduction, One Piece Flow, Cellular Manufacturing, Standardized Work, Work Balancing, Point of Use Systems, Kanban and Kaizen.

Safety: OSHA 10/30 General Industry and Construction, Electrical Safety, Lock-Out/tag-Out, PPE Compliance, Confined Space Awareness, Scaffold Safety, Fall Protection, Hazard Communication, Hazardous Waste Awareness, Incident Investigation, Emergency Procedures, Sit-down Forklift Operations, Extended reach Forklift, Skid Steer Loader, Aerial Lift.

Sales and Marketing: Sales and Marketing fundamentals and strategies, enhanced sales skills

Policies

Registration
Individuals may register:

  • Online at www.bpcc.edu/continuingeducation
  • In Person - 6220 E Texas St, D-134, Bossier City, LA
  • Mail - 6220 E. Texas St, D-134, Bossier City, LA 71111 Phone - 318-678-6015
  • Fax - 318-678-6015

Refunds
A ninety percent (90%) refund is granted if the request is made three days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.

Books and Supplies
Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.

Parking Permits
Special BPCC parking permits are given to those who register for a non-credit class.

Continuing Education Units

One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.

Instructors

Instructors for non-credit classes are people in the community who are subject matter experts in the programs they teach. Instructors must complete an application, provide a résumé, copies of credentials, submit a course proposal and outline for each course.

Drop Back In

Drop Back In is a community outreach and development program through Bossier Parish Community College's Workforce Development and Continuing Education department. The program encourages high school drop-outs to visit our campus and learn of the many opportunities available to them to continue their education.

For more information, contact Sherrie Johnson at 318-678-6172.

Incumbent Worker Training Program

Bossier Parish Community College Workforce Development and Continuing Education Department offers grant writing and management services for Louisiana’s Incumbent Worker Training Program.

The Incumbent Worker Training Program (IWTP) provides qualifying employers with grant funding to train their workforce. The Incumbent Worker Training Program (IWTP), a partnership between the Louisiana Workforce Commission, business and industry and training providers, benefits business and industry by assisting in the skill development of existing employees and thereby increasing employee productivity and growth of the company.

Funding comes from the interest earned on overpayment of federal unemployment insurance and is returned to the employers who pay into the system.

Improvements through training result in:

  • Creation of new jobs,
  • Retention of jobs that otherwise may have been eliminated, and
  • Increase in wages for trained employees.

Who is eligible for IWTP Funds?

  • Any business who has operated in Louisiana AND contributed to the state’s Unemployment Insurance System for at least 3 years
  • Employers with at least 15 employees to be trained OR could join with other employees in a consortium for similar training
  • Employers who exhibit a long-range commitment to employee training

Find out more at www.laworks.netWill open new browser window or tabOR call BPCC Workforce Development and Continuing Education at 318-678-6105.

Find more information at www.bpcc.edu/workforcedevelopment/iwtp.

Workplace Literacy Program

Shelli Ulrich
Director
318-678-6358
sulrich@bpcc.edu

The Workplace Literacy Program offers individuals the opportunity to develop and enhance basic skills needed for employment, promotion, or post-secondary education enrollment. The program consists of three areas: BPCC Middle College, English Language Services, and WorkKeys.

Find more information at www.bpcc.edu/workforcedevelopment/workplaceliteracyprogram.html.

BPCC Middle College

BPCC Middle College is a program combining college credit courses and GED Prep classes.

Program consists of:

  • 12 Hours College Credit
    Middle College students will be enrolled in credit classes as a “Learning Community”
  • GED Prep Classes
    Students will attend GED classes 12 hours per week

There are also part-time options as well as career pathway programs available.

Find more information at www.bpcc.edu/workforcedevelopment/middlecollege.html.

WorkKeys

The WorkKeys program offers individuals the opportunity to enhance work-related skills directly tied to industry and business needs. Training and assessments are available in the following areas:

  • Applied Technology
  • Locating Information
  • Applied Math
  • Business Writing
  • Reading for Information
  • Listening and Writing
  • Teamwork
  • Observation Skills

For more information, please contact Shelli Ulrich at 318-678-6358 or sulrich@bpcc.edu. or go to www.bpcc.edu/workforcedevelopment/workplaceliteracyprogram.html#workkeys.

National WorkReady Certificate

Individuals are also allowed the opportunity to earn a National WorkReady Certificate from ACT®. This is a credential accepted by many area employers as a measure of basic skill levels when an applicant has limited education credentials.

Find more information at www.bpcc.edu/workforcedevelopment/workplaceliteracyprogram.html#nationalcareerreadycertificate.

English Language Services

This program provides instruction toward becoming more proficient in the English language so that students may be successful in the classroom, the workplace, and other social surroundings where English is used.

The ELS program at BPCC offers English classes for beginning, intermediate and advanced level students. The classes emphasize the language, culture, and study skills needed to be successful in the American college classroom and beyond.

For more information, contact Mark Hux at 318-678-6104.

Workforce Investment Act (WIA) Program

WIA is a FREE career and educational preparation program for OUT OF SCHOOL YOUTH of the Shreveport and Bossier communities between the ages of 17 and 21. Applicants can be either a high school dropout or a high school graduate. To qualify for the program, applicants must be LOW INCOME. They must also meet another barrier such as being a high school dropout, deficient in basic literacy skills, pregnant, a parent, or someone who requires additional assistance to complete an educational program or to secure and hold employment. For more information, contact Sherrie Johnson at 318-678-6172 or go to www.bpcc.edu/workforcedevelopment/wia.html.