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Bossier Parish Community College
2009 - 2010 General Catalog



Business Affairs and Economic Development

Tom Williams
Vice Chancellor for Business Affairs and Economic Development

Location: Building A

Business Affairs and Economic Development is the training arm of Bossier Parish Community College. The vision of Economic Development is to become the leader in workforce development and business improvement services as they relate to the citizens of Northwest Louisiana. Focusing on customer needs, Economic Development assists individuals and organizations in improving performance through assessment, training, mentoring, and job coaching.

Specific services offered include customized assessment and training for businesses, standardized and industry-based testing services, career training, and train-the-trainer services. Types of programs available are leadership and organizational development, continuous quality improvement, job analysis and employee profiling, customer service training, basic work skills, computer software training, foreign language training and assessment, as well as technical training. These services may be accessed onsite or online.

Workforce Development

Lisa Wargo
Dean of Workforce Development and Continuing Education

Location: Building D

Workforce Development offers the following programs:

ACT CenterSM

Lynn Brown

Location: Building D Room 203

The ACT Center is a high-stakes testing center that provides industry-based testing services for the workforce, credit by examination and other academic testing services, proctoring, and online workforce training courses. An appointment is required for all services, and appointments should be cancelled or rescheduled at least 24 hours in advance.

Workforce Testing

Credit by Examination

  • CLEP Testing (College-Level Examination Program®)
    • Information about CLEP tests accepted at BPCC and policies related to CLEP testing are found elsewhere in the catalog.
    • To register for a CLEP test, students should contact the ACT Center for more information.
  • DSST Testing (DANTES Subject Standardized Tests)
    • Information about DSST tests accepted at BPCC and policies related to DSST testing are found elsewhere in the catalog.
    • To register for a DSST test, students should contact the ACT Center for more information.
  • Microsoft Certified Application Specialist (MCAS)
    • Information about Certiport MCAS exams and equivalent BPCC courses is found elsewhere in the catalog.
    • To register for an MCAS exam, students should contact the ACT Center for more information.
  • CompTIA
    • Information about CompTIA exams and equivalent BPCC courses is found elsewhere in the catalog.
    • To register for a CompTIA exam, students should contact the ACT Center for more information.

Proctoring Services

  • Distance education exam proctoring is provided by the ACT Center.
  • Proctoring for professional licensure and certification exams is also provided for individuals and groups. Proctoring is available for computer-based and paper and pencil exams. Off campus proctoring services are available for groups.
  • The ACT Center is a member of the Consortium of College Testing Centers (CCTC).
  • A non-refundable fee is charged prior to all proctoring. Credit card or money order only.
  • Contact the ACT Center for more information.

OnLine Workforce Training

Career Academy Video-Based Training

These courses adhere to Microsoft, CompTIA, and CISCO exam objectives. Courses are presented by leading certification instructors who are concise and engaging in their delivery. Each class session is presented in full motion audio/video, with step by step demonstrations, lab exercises and testing modules to ensure a full understanding of subject matter. New courses are frequently added.

More information about Career Academy is found at (Click Demo)Will open new browser window or tab

To register for a Career Academy course, call the ACT Center.

Available courses include:

  • Career Tracks
    • IT Helpdesk Track
    • Network Engineer Track
    • IT Security Track
    • .NET 2003 Power Suite - VB
    • .NET 2003 Power Suite - C#
    • .NET 2005 Developer Series
    • .NET 2005 Power Suite
    • SQL Server 2005 Suite
  • Microsoft
    • MCSE 2003
    • MCSA 2008 Upgrade
    • MCSE 2008 Upgrade
    • MCDBA + SQL 2005
    • MCSE 2003 Messaging
    • MCSE 2003 Security
    • MCSD.NET C#
    • MCPD Web
    • MCTS - SQL 2005
    • MCITP - SQL 2005
    • MCITP - DBA
    • MCITP - DB Developer
    • MCTS - .NET Web
    • MCTS - Sharepoint
    • MCTS - Vista
  • CompTIA
    • A+ Certification 2007
    • Network+ 2007
    • Linux+ 2005
    • Security+ 2008
    • Server+
  • Cisco
    • CCENT Training
    • CCNA Training
    • CCNP Certification
    • Cisco Firewall Specialist
  • Security
    • CISSP Training
    • Certified Ethical Hacker (CEH)
    • Penetration Testing
    • Computer Forensics
    • Security Certified Network Specialist (SCNS)
    • Security Certified Network Professional (SCNP)

Incumbent Worker Training Program

The program is a collaborative effort among the Louisiana Workforce Commission, BPCC, and any employer that wishes to receive training with grant monies. To inquire about this program, contact Lisa Wargo, Dean of Workforce Development and Continuing Education at 318-678-6371.

Workplace Literacy Program

Shelli Ulrich


The Workplace Literacy Program offers individuals the opportunity to develop and enhance basic skills needed for employment, promotion, or post-secondary education enrollment. The program consists of three areas.


The Workkeys program offers individuals the opportunity to enhance work-related skills directly tied to industry and business needs. Training and assessments are available in the following areas:

  • Applied Technology
  • Locating Information
  • Applied Math
  • Business Writing
  • Reading for Information
  • Listening and Writing
  • Teamwork
  • Observation Skills

For more information, please contact Shelli Ulrich at 318-678-6358 or

National WorkReady Certificate

Individuals are also allowed the opportunity to earn a National WorkReady Certificate from ACT®. This is a credential accepted by many area employers as a measure of basic skill levels when an applicant has limited education credentials.

Project R.E.A.D.

Project R.E.A.D. (Reading Enhances Adult Development) is designed to increase literacy skills of Northwest Louisiana residents.

Project R.E.A.D. trains community volunteers to teach adults how to read. A two-day tutor-training workshop certifies volunteers as literacy tutors. Upon successful completion of the workshop, volunteers are matched with an adult non-reader and the team begins meeting privately, on a one-on-one basis, for tutoring sessions. Tutors and students meet each week in a place convenient to both: library, school, church, etc. Materials and training are provided free of charge, and non-readers are assured of confidentiality.

Project R.E.A.D. tutors work with non-readers through grade 8 reading level, at which point students are ready for placement in GED classes.

Project R.E.A.D. also provides literacy instruction in a class setting four days per week for interested students.

For more information, contact TiYonda McCoy at 318-678-6197.


GED classes are available to the public free of charge.

GED classes work with students at grade level 8 through completion of the GED. Grade level skills are determined by a placement test. The classes consist of self-paced computer-based as well as written study led by an instructor.

Classes are Monday - Thursday from 8:00 a.m. - 11:00 a.m. and 5:30 p.m. - 8:30 p.m.

For more information, contact Shelli Ulrich 318-678-6358 or

WIA (Workforce Investment Act) Program

WIA is a FREE career and educational preparation program for OUT OF SCHOOL YOUTH of the Shreveport and Bossier communities between the ages of 17 and 21. Applicants can be either a high school dropout or a high school graduate. To qualify for the program, applicants must be LOW INCOME. They must also meet another barrier such as being a high school dropout, deficient in basic literacy skills, pregnant, a parent, or someone who requires additional assistance to complete an educational program or to secure and hold employment. For more information, contact Sherrie Johnson at 318-678-6172 or Amanda Belcher at 318-678-6405.

Drop Back In

Bossier Parish Community College is challenging all high school drop-outs to come to our GED center and continue their education. Once a month students are invited to come to our campus for an overview of our GED program and join us in their quest for their GED. Students needing these services may call Sherrie Johnson at 318-678-6172.

Project MOMs (Mothers On the Move)

Della Jeter
Building D-157
Phone: 318-678-6167

The primary goal of the MOMs program is to assist mothers and other females living in subsidized housing by giving them the opportunity to further their education and to secure a better future of their children and themselves. Bossier Parish Community college provides support for the MOMs population through career counseling; pre-GED classes; remedial writing, reading, and math skills training; and English as a second language programs. Project MOMs also provides supportive services such as childcare and transportation assistance for those who qualify.

Continuing Education

Lisa Wargo
Dean of Workforce Development and Continuing Education

Location: Building D

The Continuing Education Division offers low-cost, non-credit courses that address the educational, recreational, and cultural needs of the community.

Non-credit courses include leisure learning classes, continuing education, professional development and job skills training, certification and license prep courses, and computer training. The Division also offers a wide variety of online classes through Education-to-Go and Gatlin Education Services.

In providing lifelong learning opportunities for the community, the Division

  • Publishes and distributes a schedule of non-credit classes each semester and makes the schedule available on the BPCC website.
  • Evaluates the effectiveness of the instructors, classes, programs, and registration process.
  • Provides community service classes.
  • Provides corporate training.

Continuing Education Units

One (1.0) CEU is awarded for every ten (10) contact hours of instruction or training.


Instructors for non-credit classes are people in the community who have exceptional knowledge about the subjects they teach. They must complete an application or provide a resume, demonstrate ability, and provide credentials if requested. They must submit a course proposal and course outline for each class they request to teach.

Customized Corporate Training

  • Basic computers, software applications, computer technology
  • Customer service and people skills
  • Leadership and supervision
  • Time management
  • Many others

Types of Non-Credit Classes

Leisure Learning Categories

  • Art
  • Crafts
  • Dance
  • Education
  • General Interest
  • Health and Fitness
  • Home and Garden
  • Kid's College
  • Languages
  • Music
  • Personal Finance
  • Sewing
  • Sports and Recreation

Professional Development and Job Training

  • Bookkeeping and Accounting
  • Certified Nurse Assistant
  • Construction Blueprint Reading
  • Construction Estimating
  • Continuing Education
  • CPR for Health Care Providers
  • Customer Service
  • Job Preparation Training
  • Leadership and Supervision
  • Medical Terminology
  • OSHA 10-Hour Safety Training (General Industry)
  • Paralegal
  • Private Investigation
  • Real Estate
  • Train the Trainer

Certification & License Prep Courses

  • Certified Nurse Assistant Program
  • Food Safety Certification
  • Journeyman Electrician Exam Prep
  • Notary Public Prep
  • Private Investigation Training
  • Real Estate 101

Certification & License Prep ONLINE

  • A+ Certification
  • CISCO Certified Network Admin.
  • Microsoft Certified Service Engineer
  • See Education-to-Go or Gatlin Education Services

Certificate Programs

  • English as a Second Language (ESL)
  • Computer Literacy Certificate Program
  • Paralegal Certificate Program


  • Computers for beginners
  • Computer software applications
  • Internet and web design
  • Networking and technical courses
  • Online computer training available

OnLine Courses

Certification and License Prep

Certified Nurse Assistant
The CNA program prepares individuals to work with long-term care patients, such as those in nursing homes and those receiving home health care. The program provides approximately 164 hours of instruction, including medical terminology, health care safety, patient care lecture, patient care studies and clinicals.

Upon successful completion of the program, the student will receive a certificate of completion and be recognized as a Certified Nurse Assistant in the state of Louisiana. The student must complete all coursework with a grade of “C” and score at least 70% on the final exam to successfully complete the program. Textbooks are required.

Admission Requirements:

  • High school diploma, GED, or pass a proficiency exam
  • Required immunizations
  • Proof of health insurance
  • Physical examination
  • Application to the program

Food Safety Certification
The Louisiana Office of Public Health, Sanitarian Services, has approved BPCC as a provider for the Food Safety Certification course. The course covers safe food handling techniques, prevention of food borne illnesses, sanitary facilities and equipment, reducing liability, training and supervision of employees. Participants must pass a written exam before applying with the State for the Food Safety Certificate, which must be displayed in the food service establishment and renewed every five years.

Notary Public
This course, open to registered Louisiana voters, prepares one to take the state Notary Public examination.

Private Investigation Training
The 40-hour private investigation training is offered with approval from the Louisiana State Board of Private Investigator Examiners. The training prepares one to take the state private investigator exam, which BPCC offers through the State Board at the completion of training. One must complete the training, pass the exam, and be employed by a licensed agency to obtain a private investigator license.

Real Estate 101
This 90-hour pre-licensing program is approved by the Louisiana Real Estate Commission (Cert. No. 0220) and is a prerequisite for the State License Examination. The requirements for a real estate salesperson license in Louisiana are: you must be at least 18 years of age, possess a high school diploma or GED, successfully complete 90-hours of approved education courses, pass the real estate salesperson licensing exam and be sponsored by a licensed Louisiana real estate broker and provide Errors & Omissions Insurance prior to license issuance.

Certificate Programs

Paralegal Certificate Program
To receive the certificate in paralegal studies, one must attend an orientation and successfully complete four required courses and four electives in substantive law topics. Students receive 18 hours of instruction in each course. Local attorneys teach the classes.

Admission Requirements: Complete an application to the program and provide the following (or take a proficiency exam):

  • High school diploma or GED
  • ACT scores, if available
  • Any college transcripts

Note: If transcripts, assessment, or ACT scores indicate a weakness in English, options may be recommended or required for improving communication skills.

General Required Courses (Complete all four at BPCC)
Paralegal Skills and Seminars in Louisiana Law
Basic Communication Skills
Legal Research and Writing
Ethics for Paralegals

Substantive Law Topics (Complete any four)
Criminal Law and Procedures
Family Law
Louisiana Civil Procedure I
Louisiana Civil Procedure II
Real Estate OR Notary Public


OnLine Courses
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  • A popular website for noncredit students
  • Two lessons a week for six weeks via Internet (most courses)
  • Courses begin monthly
  • Tutorials and discussion groups
  • Instructor facilitated
  • Certificate of completion
  • Certification prep programs
  • More than 350 courses available

Gatlin Education Services

OnLine Entry-Level Training
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  • Entry level training in one-semester format
  • Open enrollment (Register when you are ready)
  • Self-paced with assigned instructor
  • Certificate programs and certification preps
  • Fee includes books and training materials
  • Receive Certificate of Completion from BPCC
  • Training in healthcare, business, and technology industries in one-semester format


Registration is held at BPCC's Continuing Education Office. Individuals may register in person, by fax, mail, or phone. Fees are paid by cash, check, or major credit card.

A ninety percent (90%) refund is granted if the request is made three days prior to the beginning of the class. Refunds are not granted on the day a class begins or after it begins. Full refunds are processed when a class is canceled by BPCC.

Books and Supplies
Book lists and supply lists are provided at registration. Books and/or supplies may be purchased at the BPCC bookstore, local vendors, or instructors as indicted on the lists provided.

Parking Permits
Special BPCC parking permits are given to those who register for a non-credit class.

Senior Citizen Discount
Senior citizens age 60 and older receive a 10% discount on all classes except when posted or noted in the course description. The discount applies to fees only, not to books or supplies. Discount must be requested at time of registration.