Frequently Asked Questions

Americans with Disabilities Act (ADA)

Does the Library comply with the Americans with Disabilities Act (ADA) regulations?
The Learning Commons is in compliance with the ADA regulations. » Read more about it.

Borrowing/Circulation/Checking Out Items

Who can check out items from the BPCC Library? What is needed to checkout items?
Only current BPCC students, faculty and staff may checkout items from the Library using their BPCC ID. Community users may use the Library items in house or study in the Library.


Is there a way for students to make copies in the Library?
The Library has two copiers, one on each floor, for students. Copies are $0.10 a page and require the use of a copy card. Copy cards are available for purchase at a cost of $0.50 per card and are reusable. Users may add additional money to their card.

Eating/Drinking/Cell Phones

Can I have a snack or use my cell phone in the Library?
All eating and drinking and cell phone use is prohibited in the Library.

Interlibrary Loan (ILL)

What can I do if the material I need is not owned by the BPCC Library?
The Library can place an Interlibrary Loan request to borrow the item(s) from another library. It takes about a week to receive materials borrowed from another library.


Are laptop computers available for students in the library?
Laptops are available for students to use in the Library. They can be checked out at the Information Desk on the first floor.


Who is my Library Liaison (faculty and staff)?

See Library Liaisons

Library Account

The Library cannot tell me my fines or if I have overdue items over the phone. How do I review my Library Account for fines and/or overdue items?
Current BPCC students, faculty and staff may review their Library account to view items currently checked out and/or fees due using the Review my Account Will open new browser window or tab feature of the Library's website. You may also renew books and audio-visual items using the Review my Account Will open new browser window or tab feature and selecting Renew My Materials.

Login Information

Logins for Remote Access to the Databases, and to review Library account information and place holds in the Online Catalog.( Library users may search the Online Catalog without logging in. Users will need to login to place a hold or review their account.)

Students: User ID - LOLA User Name or Campus ID Number
PIN - 6 digit birthdate
Faculty/Staff: User ID - LOLA User Name or Campus ID Number
PIN - 6 digit birthdate

Username = LOLA User Name.
Password = 6 digit birthdate

Student username is the same as their LOLA login username
Password is the same password used to login to LOLA

Username – Combination of your first and last name. Please user the "Forgot your username?" link on the LOLA Login Page.Will open new browser window or tab
Password: Please refer to the login instructions for LOLA password.

WIFI Access and Student Email
Username = LOLA login username
Password = 6 digit birthdate

Birthdate password example:
April 11, 1984 = 041184

Lost and Found

Does the Library have a Lost and Found area?
The Library’s Lost and Found area is located at the Information Desk on the first floor.

Online Catalog

What can I find in the Online Catalog?
The Online CatalogWill open new browser window or tab contains records for materials (books, DVDs, CDs, and magazine titles) owned by the BPCC Library. It also includes access to Electronic Books (EBooks). It can be searched from any computer connected to the Internet to find items to check out or use in the library.

Research Assistance

How do I get Research assistance?
Research assistance is available in the Library at the Circulation desk during the Library’s hours of operation or by phone at 318-678-6275. Email assistance is available at


Can teachers request to have material put on Reserve in the Library?
Faculty may place items on Reserve by completing the Course Reserve Request form and bringing the items to the Circulation desk. .

Tutoring Center

Where can I go to get tutored in a subject such as English and math?
The Learning Commons has a Tutoring Center on the second floor. They offer assistance in writing papers, math, and science.

WIFI Access

Does the Library have WIFI (Wireless) access?
Library has WIFI access for use with a personal laptop or Library use laptop. Current students and faculty/staff may access the wireless network on a personal laptop using:

User name: first initial of first name, full last name and last three digits of ID number

PIN: Students- birthdate in 6 digit format
      Faculty/Staff- Email password

Please refer to the login instructions.